Privacy Policy
This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What Personal Information Do We Collect from the People Who Visit Our Website?
When requesting information through our site, as appropriate, you may be asked to enter your name, email address, phone number, vehicle information or other details to help you with your experience.
When Do We Collect Information?
We collect information from you when you fill out a form, use live chat or otherwise enter information on our site.
How Do We Use Your Information?
We may use the information you provide us when you contact us through our website in the following way(s):
- To follow up with you about your inquiry.
- To contact you before, during or after any auto glass service we provide to you.
- To let you know about offers, incentives, promotions or giveaways you may be eligible for.
How Do We Protect Your Information?
We only provide articles and information on our website.
We do not collect credit card numbers on our website.
Credit card and payment information is taken over the phone, processed through a gateway provider and not stored or processed on our servers.
Do We Use 'Cookies'?
We use cookies and other tracking technologies from third-party sources such as Google and Facebook for various marketing purposes such as to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from.
To opt out of Google Analytics tracking, you can use the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout.
To opt out of Facebook tracking, you can adjust the settings in your Facebook account as explained at https://www.facebook.com/help/568137493302217.
Third-Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third-Party Links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Google's advertising requirements can be summed up by Google's Advertising Principles at https://support.google.com/adwordspolicy/answer/1316548?hl=en. They are put in place to provide a positive experience for users.
We have not enabled Google AdSense on our site.
How Does Our Website Handle Do Not Track Signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does Our Website Allow Third-Party Behavioral Tracking?
We may use cookies, tracking pixels or similar third-party behavioral tracking technology to display customized ads to you on other websites such as social media websites like Facebook.
To opt out of Facebook tracking, you can adjust the settings in your Facebook account as explained at https://www.facebook.com/help/568137493302217.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
- We will notify the users via in-site notification within 7 business days.
CAN-SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements or commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions
To be in accordance with CAN-SPAM, we agree to the following:
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement or reply to a request for information in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can use email us using the form on our Contact page and we will remove you from ALL correspondence.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.
Phone Number
(480) 907-3982Email Address
For email, please use the form on our Contact page.