How Auto Glass Claims Work in Arizona

Verification is normally done with a special app on your phone or tablet:

• The process involves installing the app, taking pictures of the damage, and submitting it for approval.
• The insurance company will then review the damage and let you know if it's approved for a total replacement.
• The whole process generally takes less than an hour from when you submit the damage to getting it approved.

Getting your windshield replaced or repaired with Allstate in Arizona:

• Allstate has a strong financial rating² as a company, which means it is well-able to pay out on its claims.
• Allstate's claims experience is around average or slightly below average, according to Allstate reviews collected by J.D. Power⁴ and Marketwatch³.
• We've replaced many tens of thousands of windshields through Allstate. We accept Allstate for both repairs and replacements, and we are already approved by them.

Replacing or repairing your windshield with American Family in Arizona:

• Since it's such a large company with many customers in Arizona, we've replaced and repaired thousands of windshields through American Family.
• American Family has a lower-than-average customer claims experience⁶
• It also has a lower-than-average customer service rating based on surveys from customers⁶
• We accept American Family for all types of windshield work, and we can help you with the claims process even if their customer service isn't the best.

Using Geico for replacing or repairing your windshield in Arizona:

• According to US News⁷, Geico has an average rating for customer claims experience.
• Most Geico policies don't have a deductible, so Geico policyholders pay $0 out of pocket in most cases to get their windshield replaced or repaired.
• Geico is a well-run company owned by Warren Buffet's Berkshire Hathaway, so there are no issues with claim payment.
• We're pre-approved by Geico and we know their claims process inside and out.

Windshield replacements and repairs in Arizona using Liberty Mutual:

• Windshield claims are easy with Liberty Mutual. They have an excellent set of digital tools for customers to set up and manage their claims⁸.
• Customer satisfaction for claims handling by Liberty Mutual is lower than the industry average⁸, so they can be lacking on the customer support and human interaction side even though their website and apps are great.
• We've worked with Liberty Mutual on tens of thousands of claims. If you get stuck or have questions and are having issues with their support, we can help you out in most cases and make sure everything proceeds smoothly from start to finish.

Things to know when replacing or repairing your windshield through Progressive in Arizona:

• Compared to other insurance companies, Progressive has an intuitive and well-thought-out set of digital tools, including their website and app. They make the claims process pretty easy to understand.
• Their customer service and claims handling is rated at the bottom of the list, according to US News⁹. Customers who've had at least 1 claim with Progressive rate them significantly worse than those who have had none, which implies they weren't happy with the service received.
• If you have Progressive, don't worry about customer service! Our team can help with any problems - we've done thousands and thousands of windshield services through Progressive.

Using State Farm for your windshield replacement or repair in Arizona:

• State Farm is a well-reviewed insurance provider, with both low rates and good customer service¹¹.
• In both of the areas that matter for windshield service, claims handling and customer satisfaction, State Farm performed well according to US News.
• Over the years we have performed more than 100,000 windshield installs with State Farm. We are experts in how they handle claims and we can help you out with any questions during the process.